city-services
City Services

Electrical

The Corporation of the District of Summerland is dedicated to providing top-notch services to Summerland residents, businesses, and visitors. Our Electrical Utility Division is run by the District of Summerland and provides service for the entire municipality.

FAQ

1. What do I do if there is an unplanned power outage?

If there is a power outage during regular business hours, please contact Works and Utilities at 250-494-0431. For afterhours events, call our emergency line at 250-493-0005 and we will be happy to assist you. When an outage occurs, we send crews out to assess the incident and provide a solution and repairs as quickly as possible. Whenever possible, we will endeavor to update media avenues of the current outages to keep customers informed in real-time.

2.What do I do if I see downed power lines?

If you see downed power lines, sparks, or fire around power lines or any other hazard please call 911 and stay away from the obstruction. 

3. How do I pay my electrical bill?

There are two main ways to pay your electrical bill. The first is to pay it through online banking at your financial institution, and the other is to pay in person. We take payment at Municipal Hall in the form of debit, cash, or cheque. Our hours of operation are 8:30-4:00PM Monday to Friday, and we are closed on weekends and statutory holidays. For billing inquiries, please call 250-494-1415 or email utilities@summerland.ca.