Animal Control
About Animal Control
Animal Control Officers (ACOs) respond to all types of animal emergencies, including calls about stray, injured and deceased animals. We investigate reports of animal welfare concerns including neglect. We also encounter a variety of situations involving domestic and wild animals, from rescuing dogs to helping injured wildlife when possible.
Field Services Provided
- Respond to animal-related emergencies throughout the City every day.
- Enforce animal welfare, and investigate reports of sick, injured and neglected animals.
- Impound dogs at large, stray cats and rescue animals in distress.
- Pick up sick or injured stray animals and transport them for treatment.
- Pick up dead animals.
How to Contact Us
Animal Control hours are 9 a.m. to 5 p.m., Monday to Saturday (closed holidays). If we are unable to answer your call, please leave a detailed message and we will return your call as soon as possible.
Phone: 250-492-3801
Email: dogs@penticton.ca
To report a non-emergency issue after hours, you can fill out our online form. Your submission will be directed to the appropriate contact at the City and all requests will be addressed.
When explaining the situation, please be sure to include the following information:
- your first and last name
- your contact information (phone and/or email)
- address of your complaint
- your relationship to the property or individual you are making the complaint about
- details of the issue
This information is strictly confidential and will not be released to anyone without the informant’s consent, or if required in an adjudication hearing or a court of law through due process. Anonymous complaints are not accepted.
For wildlife and public safety concerns, please call Conservation Officers at 1-877-952-7277.
Questions?
Contact Animal Control at 250-492-3801 or dogs@penticton.ca