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City Services

Bald Range Wildfire - FAQ

Find answers to common questions about the Bald Range Wildfire, including evacuation, re-entry, safety, utilities, and available support. This page provides the latest information and guidance for Summerland-area residents. This section will be updated as the situation evolves and new information becomes available. Please check back regularly for the latest updates and guidance.



What is the current status of the situation? 

The entire District of Summerland remains under an evacuation order. To read the Evacuation Order for properties within the District of Summerland, click here. 

For the latest updates, please rely on official sources:  

District of Summerland 

Regional District of Okanagan Similkameen (RDOS) 

For the latest on the current wildfire situation, please visit BCWildfire.ca.  

Evacuees are urged to register for Voyent Alert! https://voyent-alert.com/community/#registration  


Where can I get help and information?
 

The Emergency Operations Centre public information line is 250-469-8490 (local) or 1-877-569-8490 (toll-free). Only call 911 for a real emergency. 

Evacuees can register for Emergency Support Services (ESS) online at ess.gov.bc.ca, by calling 1-800-387-4258, or in person at:  

  • Penticton Trade and Convention Centre (273 Power Street); 

  • Westbank Lions Community Hall (2466 Main Street, West Kelowna).  


How you can help those impacted by the wildfires?

Many generous community members are asking how they can support those impacted by the wildfires. Here are some ways you can help:

Food donations

Non-perishable, unexpired food items can be dropped off at Bethel Church, 945 Main Street, Penticton, between 9:00 a.m. and 3:30 p.m. Please use the side door.

Financial donations

For information about making a financial donation, please contact the Community Foundation of the South Okanagan | Similkameen.

Clothing and bedding

The Salvation Army in Penticton, 2469 S. Main St., Penticton, is accepting clothing and bedding donations.

Accommodation, Meals and Daytime Shelter

Meals and daytime shelter are available within the City of Penticton for evacuees and those impacted by the wildfire.

St. Ann's Church
(1296 Main Street, Penticton)
Clothing, food and blankets available
Temporary overnight accommodation may be available
Open daily from 9:00 a.m. to 10:00 p.m.

St. John Vianney Church
(361 Wade Avenue W., Penticton)
Food available
Brunch at 10:30 a.m.
Dinner at approximately 5:00 p.m.

For more information, please contact 250-492-3169.

Emergency donations and distribution centre

Led by OneSky Community Resources, the centre is located at Okanagan College – Penticton Campus, 583 Duncan Avenue West, Penticton, and is open from 9:00 a.m. to 3:30 p.m.

Donations of quality items such as toiletries, towels, pet food, cat litter, diapers and other essential supplies are being accepted.

The list of currently needed items is monitored and updated daily. View the current list of needs: oneskycommunity.com/wildfire-response

Community mutual aid

Help Summerland is a volunteer-organized community resource connecting people who need help with those who can offer it.

You can post what you HAVE — such as shelter, food or supplies — or what you NEED.

If you need support

If you have been impacted by the wildfires and need assistance, please reach out to the agencies and resources listed above.

Thank you to everyone who is donating, volunteering and supporting our community during this difficult time. Every contribution makes a difference.

 

Trying to locate a loved one?

Interior Health (IH) has opened a dedicated call centre for families seeking updates on evacuated residents from Dr. Andrew Pavillion and Summerland Seniors Village.

Families can now call 1-833-971-5045 for information about their loved ones.

Call centre hours:

  • Saturday/Sunday – 8 am – 4 pm
  • Monday – Friday – 7 am – 7 pm

More information: www.interiorhealth.ca/media/update-interior-health-response-bald-range-wildfire

I had to leave animals behind. What should I do?

Animal Lifeline Emergency Support Team (ALERT) is on-site at the ESS Reception Centre and is providing animal care services. For assistance, call 250-490-6531 or 250-328-4748.

If you have livestock, agricultural operations, or a large number of animals requiring assistance, contact the RDOS Call Centre at 250-490-4225.

 

Fall Recreation Guide now available:


Cover Fall 2026