your-city-hall
Your City Hall

Frequently Asked Questions

  • Safely Re‐Opening Buildings for Building Owners & Operators 

  • Safely Re‐Opening Buildings for Building Owners & Operators  -  CHECKLIST

  • Are the community parks, beaches, sports fields and trails open for public use?

  • Can I use the playgrounds, skatepark, tennis or pickleball courts?

  • How to Contact City Hall during COVID-19

  • Is the Summerland Recreation & Aquatic Centre or Arena open?

  • Can I register for Summer programs?

  • Can I register for Summer Day camp?

  • My utility bill is due, how do I make my utility payment?

  • How do I pay my bill with online banking?

  • What if I cannot pay my utility bill on time?

  • Will a discount be offered on my utility bill because of COVID-19?

  • Will I receive my property tax bill?

  • Will property taxes be due on Friday, July 3, 2020?

  • I need to cancel my pre-authorized property tax payment – what should I do?

  • Can I purchase a dog licence?

  • Are Development Services, Planning and Building & Permitting open for business?

  • I had an appointment with a Building Official, what should I do?

  • How do I contact Public Works & Utilities?

  • Is the Summerland Landfill & Recycling Depot Open?

  • Will garbage, recycle and yard waste continue to be picked up?

  • When is agricultural water (irrigation) going to be turned on? And what if I want it turned on early?

  • Is open burning allowed at this time?

  • Toll-free non-health phone line: 1-888 268-4319 (1-888-COVID19)

  • What is the rental supplement program?

  • What is the BC Emergency Benefit for Workers?

  • What is Canada’s COVID-19 Economic Response Plan?

  • What Federal benefits are available for workers and businesses?

  • Whom should I call if I see a large group of people using the playgrounds or skatepark?

  • Are the recreation programs I registered myself or my family member cancelled?

  • Will I receive a refund for my registration fees?

  • What will happen to my Health Club and Pool Membership?