city-services
City Services

Curbside Collection

Frequently Asked Questions  
How to Use Your Curbside Collection Carts
2018-2019 Curbside Collection Calendar
Curbside Collection Fees, Effective August 1, 2018
Winter Cart Use

 

                    Interested in changing your cart size(s)?                             

                    Please see below for more information.                               



As of August 2018, Summerland households that receive curbside collection of garbage, recycling, and yard & garden waste have services via carts rather than bags. Collection of recycling from multi-family residential properties (those with 5+ units) will continue to be via bags in shared collection bins (no changes).

Council is committed to providing as much assistance as possible to make the transition to carts easy and straight-forward. Residents with questions regarding a unique situation with their specific property or circumstance will be handled one-on-one by District staff – email carts@summerland.ca or call 250-404-4069 to discuss what options are available.

Curbside Collection of recycling from multi-family residential properties (those with 5+ units), and Curbside Collection of garbage, recycling, and yard & garden waste from all other residential properties is contracted by the District of Summerland to Waste Connections of Canada (250-490-3888 or 
1-866-998-4888). 

The Curbside Collection program is compulsory for all residential properties and you are not able to opt out. 

Multi-family residential properties (those with 5+ units) must make direct arrangements with a private hauler for the collection of garbage and yard & garden waste. Non-residential properties must make direct arrangements with a private hauler for the collection of all waste materials.



Residential Properties (with less than 5 units):


Each household has received a base set of curbside collection carts for their use:
- 120L Garbage (black lid) - weekly pickup
- 240L Recycling (blue lid) - bi-weekly pickup
- 240L Yard & Garden Waste (green lid) - bi-weekly pickup

For households with more than one utility account (e.g. suite or carriage house), each utility account will receive a base set of carts.

On Collection Day:

7:00am Collection Time 
Please ensure your carts are placed at their designated collection site no later than 7:00am on your scheduled collection day. 

Cart Placement 
Park your cart on the street, with the wheels against the curb, or on the shoulder (if no curb). Point the arrow on the cart lid towards the street. 

Spacing – Leave a Buffer 
Place your cart so that there is at least 1m (3ft) of space on all sides and 3m (10ft) of clearance above. Do not park vehicles within 1.5m (5ft) of cart. 

Retrieving Emptied Carts 
When emptied, please remove the carts from the street or shoulder and return them to a safe/secured spot on your property.


1. Residential Garbage Collection details:

  • Garbage is collected weekly
  • Garbage can be put in any kind of plastic bag and then placed in your cart
  • If you have more garbage than what fits in your cart, you can purchase Extra Bag Tags at $2.50 each, available from the Municipal Hall or the Works and Utilities Department. Extra bags should be placed with their tag beside your garbage cart.
  • Do not place hazardous waste (paint, gas, pesticides), recyclable materials, or yard & garden waste in the garbage. Click here for more information on what can go in your garbage cart. 
  • Garbage should not be stored in your cart ahead of collection day, as it may attract wildlife

2. Residential Recyclables Collection details:

  • Recyclable materials are collected every second week
  • Place clean items directly into the cart (not in bags of any kind)
  • Shredded paper must be contained in a clear plastic bag, paper bag, or cardboard box in the recycling cart (not loose)
  • Ensure only recyclables allowable in the curbside collection program go in your carts. Many materials can be recycled (such as glass, styrofoam, soft plastics, batteries, and more), but only at the Summerland Landfill Recycling Depot. Click here for more information on what can go in your recycling cart and what must be taken to the Recycling Depot.
  • Recycling should not be stored in your cart ahead of collection day, as it may attract wildlife

Please recycle as much as possible! The mandatory separation and collection of recyclable materials will significantly reduce the amount of unnecessary garbage entering our landfill. In addition to preserving landfill space (and thereby saving costs), recycling ensures that materials like paper, plastic, and metals are returned to the manufacturing process where they can be made into new products instead of requiring the harvest of raw materials from the environment. 

3. Residential Yard & Garden Waste Collection details:

  • Yard & garden waste is collected every second week from the end of February to the beginning of December
  • Place yard and garden waste directly into the cart - not in any bags
  • Only put yard & garden waste in your green cart (no kitchen scraps, pet waste, etc.). Click here for more information on what can go in your yard & garden waste cart. 
  • If you have more yard waste than what fits in your cart, several options exist: 
    • Turn it into compost for your yard or garden.
    • Hold on to extra material until the next scheduled pickup.
    • Upsize to a 360L cart for $35/year ($2.92/mo).
    • Purchase ‘tag-a-bag’ stickers from Municipal Hall or Works & Utilities for $2.50 and place them on a container or Kraft paper bag. Put the tagged bag/container out along with your full cart. The District can also supply you, at no charge, with "Yard Waste Only" stickers for your extra containers to be sure the driver knows they contain yard waste.
    • Bring it to the landfill – yard waste is free up to 500kg. You can also bring untreated wood waste, and agricultural tree stumps/organic material.
    • Don’t mow, let it grow. Let grass grow 2 to 3 inches tall, then leave grass clippings as mulch to retain moisture and feed the lawn and reduce yard and garden waste.

ONLY GARBAGE, RECYCLING AND YARD & GARDEN WASTE PROPERLY PLACED AT THE CURBSIDE COLLECTION POINT IN DISTRICT OF SUMMERLAND ISSUED CARTS AND IN
TAG-A-BAG CUSTOMER SUPPLIED CONTAINERS WILL BE COLLECTED



Interested in Changing your Cart Size(s)?                                                

If a different size of cart would better suit your household needs, you can make changes. All three carts are available in the following sizes:
                           120L or 240L or 360L

You can also:
     -change your garbage cart to a 120L wildlife resistant garbage cart; and/or
     -have your Yard & Garden Waste cart removed.

Until December 31, 2018, residents may change the sizes of any number of carts, one time, without paying the switch-out administration fee ($30). Please note that requests for certain changes may incur other fees (e.g., upsize garbage cart). Check the amended Fees and Charges Bylaw (effective Aug 1, 2018) for more information.  

IMPORTANT:
Any changes requested after December 31, 2018, or additional change requests after the one-time free change has been used, will be automatically charged an administration fee of $30.00 on your utility account.  New home owners and new tenants are exempt from the one time administration fee during move in.

To request a change to your carts:

  1. Complete the Cart Change-Out Request Form (75 KB) pdfPlease ensure your form has been signed.
  2. Return the form:

Email the form to worksandutilities@summerland.ca.
OR
Drop off the form at:
     Summerland Municipal Hall, 13211 Henry Avenue, or
     Summerland Works & Utilities Office, 9215 Cedar Avenue
OR
Mail the form to: 
    District of Summerland, Box 159 
    13211 Henry Avenue 
    Summerland, BC  V0H 1Z0

Your requested cart(s) may take six to eight weeks to arrive and all returned carts must be clean and empty or extra charges may apply.

Helpful hints to avoid the need to upsize carts:

  • Squash your materials as much as possible prior to placing in cart (must still fall out of cart easily)
  • Break down boxes
  • Choose products with less packaging
  • Reuse or repurpose where possible
  • Utilize the many recycling programs available at the Summerland Landfill Recycling Depot


Residential Properties with More than 5 Units (Multi-family)


Multi-family residential properties (those with 5+ units) must participate in the curbside collection program for recyclable materials via blue bags placed into shared collection bins. These properties must make direct arrangements with a private hauler for the collection of garbage and yard & garden waste.

Residential Recyclables Collection details:

  • Recyclable materials are collected every second week
  • Place clean items into blue bags and then into the shared collection bin
  • Shredded paper must be contained in a clear plastic bag, paper bag, or cardboard box (not loose in the blue bag)
  • Ensure only recyclables allowable in the curbside collection program go in your blue bags. Many materials can be recycled (such as glass, styrofoam, soft plastics, batteries, and more), but only at the Summerland Landfill Recycling Depot. Click here for more information on what can go in your blue bag and what must be taken to the Recycling Depot.

Please recycle as much as possible! The mandatory separation and collection of recyclable materials will significantly reduce the amount of unnecessary garbage entering our landfill. In addition to preserving landfill space (and thereby saving costs), recycling ensures that materials like paper, plastic, and metals are returned to the manufacturing process where they can be made into new products instead of requiring the harvest of raw materials from the environment. 



If you would like to receive a reminder for your collection day, please open this link to the Regional District of Okanagan-Similkameen (RDOS) website and type your home address in the space provided. NOTE: other garbage, recycling, and yard & garden waste information on the RDOS website may not apply, as Summerland's landfill and other waste programs are administered directly by the District of Summerland, not the RDOS. 

For information on the new Cart Program, call 250-404-4069 or email carts@summerland.ca

If your garbage, recyclable materials, or yard & garden waste are not picked up on your scheduled day, please call Waste Connections of Canada at 250-490-3888 or 1-866-998-4888.

To contact the Works and Utilities Department:
Phone: 250-494-0431
Fax: 250-494-3399
Email: worksandutilities@summerland.ca